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Fuji Suparaito BJJ Gi - Green



Tried ordering the 2 pairs of 93brand shorts for the second time and for the second time was told I couldn't get these shorts because of a mistake on BJJHQ's part. Just got an email today and was going back and forth with the customer service rep. As soon as I let her know this was the 2nd time (I have all emails to prove this), I stopped hearing back. I just want these shorts. This customer service has been a nightmare. Please someone actually get back to me. Don't want to have to email back and forth for literally WEEKS like last time.  
8/20/2019 11:05:34 PM
1 Comment
93brand "Fibers" Jiu Jitsu Gi



I ordered a the 2 pairs of 93Brand shorts a couple days ago. It was shipped to my old address (even though I had my new address saved). Customer service is taking forever to get back to me. Called USPS today to get the order delivered to my new address (it's scheduled to be delivered today). They said it was up to the mailer (BJJHQ) to make changes to the order. They said it will probably be dropped off in my old address since no signature is required.

I don't want to lose these shorts but customer support has not been helpful at all. I just emailed them asking them again asking to call me ASAP to get this package redelivered before it is dropped off today. Someone please help. I've ordered several times from BJJ/MMAHQ and have had great experiences. I'm super frustrated with this one though!  
5/16/2019 8:22:19 AM
0 Comments
93brand 2019 Standard Issue Shorts 2-PACK



I ordered and it automatically sent to my old shipping address even after clicking my new one. Sent an email less than 10min after ordering and was told it already shipped. Checked the tracking number and it hasn't. What's going on?! I'd rather not have my shorts go to my last home!  
5/13/2019 11:26:56 AM
2 Comments
Comment on:
93brand 2019 Standard Issue Shorts 2-PACK

So who do I contact to change the destination address?

I find it odd that it had shipped something like 6 minutes after I purchased it. Always had great experiences with BJJHQ but this has been a pain to deal with. Please let me know if there's anything that can be done.
5/13/2019 1:00:08 PM
Comment on:
93brand 2019 Standard Issue Shorts 2-PACK

Already emailed them and they said they can't do anything. They didn't tell me who I could contact to rectify the situation.

Am I just going to lose $40 because of this? I tried going on USPS and my package isn't available for package intercept.
5/13/2019 2:32:56 PM
Comment on:
Fuji Suparaito BJJ Gi - Green

Aaron, any way to PM it to you?
8/21/2019 8:08:08 AM
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