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Venum
Venum:
#5352 of 16695
MMA HQ Staff Member
Representative of Some Brands in the Industry
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Venum Elite Black Gi
Dear BJJ HQ Customers,
We take concerns from athletes very seriously.
Twelve months ago we launch a new BJJ Gi collection that would allow everyone to find what they are looking for based on their needs. As we do with all combat sports, we always partner with the best athletes to make the best gear available. BJJ is no exception and since 2010 we have partnered with World Champion Leandro Lo, Rodolfo Vieira and many more to create the best uniform for the athlete.
Unfortunately, we realize that our launch came with some problems with regards to the pants. Our Fitted pant doesn.t fit everyone, as it should. Not all bodies are the same and as result, the pants might not fit everyone.
Please be aware that we have rectified the situation recently and improved the fit.
If you have any problems with your pants, Venum will gladly help you and send you a new pair of pants if needed.
We can assure you that we always do our best to answer everyone questions and concerns in a timely matter.
Since July, we have implemented on venum.com a live chat service available during the weekdays (m-f, 9am-5:30pm PST). Someone will help you right away.
And if you want have questions or want to leave some feedbacks, please feel free to email me directly at matt@venum.com.
As we continue to build our BJJ history, our goal will remain the same: To Always Improve & To Innovate. As we move from one collection to another, we will bring better design, better fit, better stitching, better patches and better materials. That will always be our goal.
Thank you for your time and have a great BJJ Season.
Regards,
Mathieu Soulie
GM North America VENUM
9/8/2015 9:16:29 AM
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Venum Challenger 2.0 Black Gi
Dear BJJ HQ Customers,
We take concerns from athletes very seriously.
Twelve months ago we launch a new BJJ Gi collection that would allow everyone to find what they are looking for based on their needs. As we do with all combat sports, we always partner with the best athletes to make the best gear available. BJJ is no exception and since 2010 we have partnered with World Champion Leandro Lo, Rodolfo Vieira and many more to create the best uniform for the athlete.
Unfortunately, we realize that our launch came with some problems with regards to the pants. Our Fitted pant doesn.t fit everyone, as it should. Not all bodies are the same and as result, the pants might not fit everyone.
Please be aware that we have rectified the situation recently and improved the fit.
If you have any problems with your pants, Venum will gladly help you and send you a new pair of pants if needed.
We can assure you that we always do our best to answer everyone questions and concerns in a timely matter.
Since July, we have implemented on venum.com a live chat service available during the weekdays (m-f, 9am-5:30pm PST). Someone will help you right away.
And if you want have questions or want to leave some feedbacks, please feel free to email me directly at matt@venum.com.
As we continue to build our BJJ history, our goal will remain the same: To Always Improve & To Innovate. As we move from one collection to another, we will bring better design, better fit, better stitching, better patches and better materials. That will always be our goal.
Thank you for your time and have a great BJJ Season.
Regards,
Mathieu Soulie
GM North America VENUM
8/29/2015 12:03:44 PM
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